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Motivating staff
This one-day course introduces managers to the concepts of Mazlow, Herzberg and McClelland to improve the performance of people in their team.
When individual or group performance has fallen ...
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The roles and skills of supervising others
Team Co-Odinator, Team Leaders, Supervisors and First Line Managers will find this short course helpful in introducing them to the issues of supervising people.
Situational Leadership and ...
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Lead your People
Leadership is the critical factor in corporate success.
This extensive training helps participants explore their preferred leadership styles and develop additional skills.
Making decisions, ...
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Chairing Effective Meetings
This training course is designed to enable participants to prepare for and run better meetings.
The training course will also help participants contribute more effectively to other people’s ...
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The Manager as Coach
The role of coach presents Line Managers with a variety of challenges; when should I coach? How is coaching different from training? What type or style of coaching activity should I use?
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The Management and Resolution of Conflicts
Conflict is an inevitable and necessary part of communication. It arises when communication partners assert differing positions, but must agree on only one result. Although at times painful, conflict ...
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Running Effective Appraisal Meetings
By attending this training programme, participants will:
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Have a clear understanding of the appraisal system
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Be clear about the importance of a consistently ...
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ILM awards for ... - 30 Apr 2009 Elise Guedin and Nicolas Ramponi, two successful candidates at SES Techcom, are awarded their ... Read on...
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The intermediate level builds on what has been learned at the beginner stage and the advanced level will extend the knowledge
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